Coronavirus (COVID-19) FAQs

Updated June 1, 2020

Questions about Fall 2020

The College received approximately $3.8 million in the first round of funding from the federal CARES Act. This money is intended to support eligible students who were enrolled in college during the spring semester and experienced a disruption in their learning environment because of the response to the COVID-19 pandemic.

The College developed a plan for the distribution of these funds to students based on financial aid filings, with priority given to students with the greatest financial need. Students eligible to receive funding were notified directly via email on May 11, 2020, and were provided with instructions for receiving these funds. Individual grants ranged from $400 up to $1,000.

Questions about CARES Act funding should be directed to financialaid@cofc.edu.

Several South Carolina health systems are offering telehealth options to the public. These options are available to anyone experiencing COVID-19 symptoms in South Carolina. In order to access the free consult, use the promo code COVID19.

Please visit Telehealth Virtual Care Providers (COVID-19).

Listed below are online resources with information on the coronavirus disease 2019 (COVID-19) outbreak and prevention, as well as advice on how to talk to children about it. To access the websites, please click on the links below.

Read more here.

Rented textbooks can be returned using a free shipping label. The bookstore has begun emailing students with reminders and a link to the prepaid label. More detailed information can be found on the College of Charleston Barnes & Noble website.

Students can sell back their textbooks online through a Barnes & Noble partnership with MBS Textbook Exchange. Visit the College of Charleston Barnes & Noble website and scroll down to the “Sell Back Your Books for Cash” graphic for more information.

 

Yes. The College of Charleston has resources to help students learn remotely. Go to “Learning Remotely” to access the tools to assist students with modifying their learning style to an online/remote format.

Paid leave options are available for student employees who are not able to work (on campus or remotely) or who are able to work only part of their normal schedule due to the COVID-19 response.  Please review the Families First Coronavirus Response Act (FFRCA) information below and on the links provided later in this email.

Affected student employees include: graduate assistants, research assistants, federal work study and non-work study students who are not able to work their normal schedule due to COVID-19. These individuals may apply for the FFRCA by completing the FFRCA application linked below.

After submitting the FFRCA application, complete your electronic timesheet for the period of April 1-15, 2020, using the Temp/Student FFRCA Sick 100% boxes for the normally scheduled hours you are unable to work. Do not report hours on April 15 or your timesheet will be returned for corrections. You should continue to post the hours you are able to work in the unmarked (normal) grid on your timesheet.

For more information and to apply for Emergency Paid Sick Leave, click HERE.

For more information and to apply for Emergency Family and Medical Leave Expansion Act (EFMLA), click HERE.

If you have questions or need assistance with applying for the leave options described in this notice, please contact your supervisor or Cheryl Wingert or Hannah Beam at studentemployment@cofc.edu.

Business and Auxiliary Services continues to support the College of Charleston’s educational and service mission during the remote learning period.

Although the College has moved to a remote-work status, we are here to serve you.  For updates regarding our services, please see below.

For general inquiries, email us at auxiliaryservices@cofc.edu.

Barnes & Noble at the College of Charleston
Store Manager: Stephen Jones
sm421@bncollege.com
843.953.5518 (voicemail is being checked routinely)

  • The bookstore is currently closed. Books and other course materials are available for purchase online via the College of Charleston Barnes & Noble website with free ground shipping on all orders.
  • Rented textbooks can be returned using a free shipping label. The bookstore has begun emailing students with reminders and a link to the prepaid label. More detailed information can be found on the College of Charleston Barnes & Noble website.
  • Students can sell back their textbooks online through a Barnes & Noble partnership with MBS Textbook Exchange. Visit the College of Charleston Barnes & Noble website and scroll down to the “Sell Back Your Books for Cash” graphic for more information.

Campus Housing
housing@cofc.edu
843.953.5523

  • Campus Housing is assisting students with move-out for spring 2020, as well as serving those students who received an exception to remain in campus housing due to extenuating circumstances.
  • We continue to process fall 2020 housing contracts and assignments for first-year students and room selection for returning students, as well as access control for the residence halls and houses.

Copy Center
copycenter@cofc.edu
843.953.5924

  • The Copy Center is fulfilling orders and delivering them to the Mail Services locker banks for contact-free retrieval. Please contact us by email if you have any questions regarding our services. We look forward to serving you as soon as possible.

Cougar Card Services
cougarcard@cofc.edu
843.953.1100

  • Deposit Cougar Cash by following our website instructions under Student Cougar Cash for online deposits.

Dining Services
diningservices@cofc.edu
843.953.1414
Instagram: @cofcdining

Dining Services is offering breakfast, lunch and dinner for pick-up from the window at City Bistro. Meals are available for every day of the week, from noon to 2:00 p.m., Monday – Friday (with Friday pick-up including meals for the weekend).

For more details and to learn about made-to-order, ready-to-eat meals and Meal Kit options, please go to the Dining Services website, charleston.campusdish.com, or feel free to contact us by phone or email.

All CofC students who were enrolled as of spring 2020 – with or without a meal plan – are welcome to utilize this service. Please bring your Cougar Card with you each day to pick up your meals.

Mail Services
mailservices@cofc.edu
843.953.5534

Mail Services will continue to accept inbound and outbound shipments from all couriers until further notice. The customer service counter is closed.

Employee mail and packages will be managed through departmental/office pickup and drop-off using the locker banks in the lobby of Mail Services. Please visit the Mail Services website for important details about this process.

STUDENTS

  • The Ashley and Cooper locker banks in the Mail Services lobby remain available 24/7.
  • If you received an “expiry email notification,” your item is still located in that locker bank with the same PIN.
  • To forward your student mail if you have not already done so through the move-out form, please complete the following survey: https://cofc.qualtrics.com/jfe/form/SV_9TwEG3YZnoJBszj

Parking Services
Parkingservices@cofc.edu
843.953.7834

  • Employees and students who need to manage their parking account, including paying for any citations, can access the account via MyCharleston and the MyAccounts tab.
  • Employees should refer to their CofC email account for updates regarding our phased plan for parking.

Sottile Theatre
sottiletheatre@cofc.edu
843.953.6340

Please contact us via email if you have any questions regarding Sottile Theatre. We look forward to serving you as soon as possible.

The Student Emergency Fund offers resources will be directed specifically to support CofC students in this time of need.

The Division of Student Affairs is accepting applications for student emergency funding. You may apply for support on the Student Affairs website.

Applications will be reviewed and will be turned around as quickly as possible. Need considerations include:

  • Food, medical, and basic household needs
  • Housing and rent
  • Academic needs (books, school supplies, e-learning support, technology)

If you have any questions, please reach out to Alicia Caudill (caudillad@cofc.edu) or to Susan Hartman (hartmans@cofc.edu).

If you are interested in giving to the Student Emergency Relief fund, go here.

Unused Dining Dollars will carry over each semester until a student graduates or separates (through withdrawal or a leave of absence) from the College. Cougar Card Services will refund the Dining Dollar account balance for graduating or separated students after receipt of the Dining Dollar Refund Form. Refunds cannot be issued for account balances less than $10. Refunds will be issued via direct deposit if an account is set up with the Treasurer’s Office. If direct deposit is not set up, a check will be mailed to the primary address on file or as stated in the request.

The Counseling Center is a great resource for students experiencing anxiety.

These are challenging times for all of us as we navigate new technology and readjust our everyday lives. TAO Connect is an app and online resource program that helps you explore wellness topics and guides you through creating strategies that can be applied in your daily life. Maybe you are looking for some strategies for dealing with this stressful time or maybe you want to preventatively learn some meditation and mindfulness techniques prior to final exams. The pathways on TAO can help you address these and many more areas. And, you can access all of this from the comfort of wherever you are.

Each treatment/ pathway in TAO consists of 6-7 highly engaging educational modules, including interactive activities to help you learn strategies and skills. Typically, a program can be completed within 6 to 9 weeks when committing about 15 minutes a day. Additionally, if focused problems unexpectedly surface, such as anxiety or stress, you can always access individual modules to reinforce what you have learned.

Here’s how to get started:

Go to https://thepath.taoconnect.org/local/self_help/signup.php to set up an account. You must use your g.cofc.edu email address.
Fill out your general information and submit it. You’ll be sent an email with a temporary password momentarily.
Click the link in the confirmation email to login and change your password to set up your account.
You’re ready to go!

If you have questions or need further assistance, please contact the Counseling Center at counseling@cofc.edu or 843-953-5640.

Also, just a reminder, you can find more information about accessing multiple areas of support available to you here.

Yes. Refunds will be issued and will be calculated based on a prorated daily rate beginning the week after spring break when the College moved to online instruction. Refunds will be processed by the College over the next two weeks and will be posted to students’ MyCharleston accounts.

This policy was developed in collaboration with the other state public higher education institutions and the South Carolina Commission on Higher Education. Read President Hsu’s messaeg to students and families.

When will I be able to return to campus to move out of my residence hall or house?

Upon S.C. Governor Henry McMaster’s lifting of travel restrictions starting May 4, 2020, Campus Housing is now able to offer move-out dates for our students. Please monitor your College of Charleston student email for important information regarding the move-out process from housing@cofc.edu.

In order to be allowed entry into your residence hall or house, you must complete the included sign-up form emailed to you. We have limited date and time selections in order to maintain health and safety protocols, especially social-distancing practices.

• Do not travel to campus without a confirmed date and time slot for your move-out; you will not be allowed access without one.
• Residents may bring no more than one adult with them into the residence halls or houses to assist with move-out.
• You and anyone helping you will be required to wear masks while inside the residence halls and houses.

Residence halls and houses are not reopening for occupancy – students will not be permitted to stay overnight.

If you are experiencing any symptoms, including fever, cough, and/or difficulty breathing or in the last 14 days you have been in close contact with a person known to have COVID-19, DO NOT return to campus. Email Campus Housing at housing@cofc.edu and we will coordinate with you directly.

What if I would like to pack and store or ship my belongings?

Campus Housing has coordinated with a local, alumni-owned packing and storage company, STASH, to provide you an additional option for getting your belongings. Please see the What if I choose to use STASH to pack and store my belongings? entry for more information.

What if I choose to use STASH to pack and store or ship my belongings?
If you choose this option, STASH can pack up your room and then either store items for you to retrieve at your convenience or deliver them to you anywhere in the Charleston Tri-County Area. Students will be directly responsible for the cost of packing and storage, but this option gives you the flexibility to get your belongings when it works for you, regardless of when the residence halls are open. Additionally, items can be shipped to you through STASH at current market rates and delivery timeframes. Please see below for estimated rates.
You are not obligated to choose this option. Your belongings remain secured within the residence halls and houses if this storage solution does not work for you.

If you’d like to move forward with using STASH, go to the Contact Us section of the STASH website, stashstorage.com/contact. STASH will work with Campus Housing to ensure that they access the correct room and you get checked out of your residence hall properly.

You will also be required to complete a College of Charleston waiver before STASH can access your room. To access the waiver, please log into MyCharleston and click on the MyHousing/Dining tab in the top right corner. Inside the portal, click on “Moving Items Out” at the top of the page, select the completed application (either 2019-2020 or Spring 2020) and follow the instructions to agree to the waiver.

STASH ESTIMATE
Based on providing packing, storing and delivery in the Charleston Tri-County Area for 100+ students last year, STASH has estimated $500-600 for the contents of a typical residence hall room (10-13 boxes) for four months. They will be able to provide more information once you contact them.
PACKING
$65 packing fee per student
STORAGE
$12/per box /per month- 4 cubic foot box
$0.75 per cubic foot (additional items that may not fit in boxes)
SHIPPING
$35 handling fee (shipping preparation)
Shipping costs based off weight/destination. STASH will not mark up costs of shipment but simply warehouse, prepare and facilitate shipment prior.

I am unable to get to campus during any of the currently scheduled move-out times. Is there another way for me to retrieve my personal belongings and check out of the residence halls and houses?

Campus Housing has coordinated with a local, alumni-owned packing and storage company, STASH, to provide you an additional option for getting your belongings. Please see the What if I choose to use STASH to pack and store my belongings entry for more information.

Please email housing@cofc.edu from your College of Charleston student email address if you need to discuss additional options.

What about storing my belongings?
For students who have been unable to get to campus during any of the previous or currently scheduled move-out times, we want to assure you that your belongings are secured within the residence halls and houses.
Additionally, Campus Housing has coordinated with a local, alumni-owned packing and storage company, STASH, to provide you an additional option for getting your belongings. Please see the What if I choose to use STASH to pack and store my belongings entry for more information.

How do I forward my student mail?
Please complete the following survey to forward your student mail.

Will I get a refund on my housing, meal plan and parking?
Please see the following statement.

I couldn’t get back to campus during the initial move-out period of March 20-23 and have perishables and trash in my room.

College of Charleston staff has accessed your room to remove perishable food items and trash.

I’ve already moved out, but how do I know if I checked out correctly?
If you have already moved out and you are unsure if you have properly checked out, please email housing@cofc.edu to let us know. If you still have your key, you can mail it to us at the below address.

Mail to:
College of Charleston
Campus Housing
66 George St.
Charleston, SC 29424

What do I do with my key if I have already moved out and did not return it?
Please include your name, CWID, and residence hall room with the key. Please mail key(s) in a bubble-wrap or similar envelope to ensure the envelope does not tear through mail processing.

Mail to:
College of Charleston
Campus Housing
66 George St.
Charleston, SC 29424

The Career Center is fully online and here to help you with your job search! Students may schedule appointments with our staff to be held via email, phone, or Zoom. Any career-related questions, as well as resumes or cover letters that you would like us to review, can be emailed to careercenter@cofc.edu.

Please have your student reach out to the Center for Student Learning: cslstud@cofc.edu.

Load More

Questions about Academic Calendar and Grading

The College received approximately $3.8 million in the first round of funding from the federal CARES Act. This money is intended to support eligible students who were enrolled in college during the spring semester and experienced a disruption in their learning environment because of the response to the COVID-19 pandemic.

The College developed a plan for the distribution of these funds to students based on financial aid filings, with priority given to students with the greatest financial need. Students eligible to receive funding were notified directly via email on May 11, 2020, and were provided with instructions for receiving these funds. Individual grants ranged from $400 up to $1,000.

Questions about CARES Act funding should be directed to financialaid@cofc.edu.

Several South Carolina health systems are offering telehealth options to the public. These options are available to anyone experiencing COVID-19 symptoms in South Carolina. In order to access the free consult, use the promo code COVID19.

Please visit Telehealth Virtual Care Providers (COVID-19).

Listed below are online resources with information on the coronavirus disease 2019 (COVID-19) outbreak and prevention, as well as advice on how to talk to children about it. To access the websites, please click on the links below.

Read more here.

Rented textbooks can be returned using a free shipping label. The bookstore has begun emailing students with reminders and a link to the prepaid label. More detailed information can be found on the College of Charleston Barnes & Noble website.

Students can sell back their textbooks online through a Barnes & Noble partnership with MBS Textbook Exchange. Visit the College of Charleston Barnes & Noble website and scroll down to the “Sell Back Your Books for Cash” graphic for more information.

 

Yes. The College of Charleston has resources to help students learn remotely. Go to “Learning Remotely” to access the tools to assist students with modifying their learning style to an online/remote format.

Paid leave options are available for student employees who are not able to work (on campus or remotely) or who are able to work only part of their normal schedule due to the COVID-19 response.  Please review the Families First Coronavirus Response Act (FFRCA) information below and on the links provided later in this email.

Affected student employees include: graduate assistants, research assistants, federal work study and non-work study students who are not able to work their normal schedule due to COVID-19. These individuals may apply for the FFRCA by completing the FFRCA application linked below.

After submitting the FFRCA application, complete your electronic timesheet for the period of April 1-15, 2020, using the Temp/Student FFRCA Sick 100% boxes for the normally scheduled hours you are unable to work. Do not report hours on April 15 or your timesheet will be returned for corrections. You should continue to post the hours you are able to work in the unmarked (normal) grid on your timesheet.

For more information and to apply for Emergency Paid Sick Leave, click HERE.

For more information and to apply for Emergency Family and Medical Leave Expansion Act (EFMLA), click HERE.

If you have questions or need assistance with applying for the leave options described in this notice, please contact your supervisor or Cheryl Wingert or Hannah Beam at studentemployment@cofc.edu.

Business and Auxiliary Services continues to support the College of Charleston’s educational and service mission during the remote learning period.

Although the College has moved to a remote-work status, we are here to serve you.  For updates regarding our services, please see below.

For general inquiries, email us at auxiliaryservices@cofc.edu.

Barnes & Noble at the College of Charleston
Store Manager: Stephen Jones
sm421@bncollege.com
843.953.5518 (voicemail is being checked routinely)

  • The bookstore is currently closed. Books and other course materials are available for purchase online via the College of Charleston Barnes & Noble website with free ground shipping on all orders.
  • Rented textbooks can be returned using a free shipping label. The bookstore has begun emailing students with reminders and a link to the prepaid label. More detailed information can be found on the College of Charleston Barnes & Noble website.
  • Students can sell back their textbooks online through a Barnes & Noble partnership with MBS Textbook Exchange. Visit the College of Charleston Barnes & Noble website and scroll down to the “Sell Back Your Books for Cash” graphic for more information.

Campus Housing
housing@cofc.edu
843.953.5523

  • Campus Housing is assisting students with move-out for spring 2020, as well as serving those students who received an exception to remain in campus housing due to extenuating circumstances.
  • We continue to process fall 2020 housing contracts and assignments for first-year students and room selection for returning students, as well as access control for the residence halls and houses.

Copy Center
copycenter@cofc.edu
843.953.5924

  • The Copy Center is fulfilling orders and delivering them to the Mail Services locker banks for contact-free retrieval. Please contact us by email if you have any questions regarding our services. We look forward to serving you as soon as possible.

Cougar Card Services
cougarcard@cofc.edu
843.953.1100

  • Deposit Cougar Cash by following our website instructions under Student Cougar Cash for online deposits.

Dining Services
diningservices@cofc.edu
843.953.1414
Instagram: @cofcdining

Dining Services is offering breakfast, lunch and dinner for pick-up from the window at City Bistro. Meals are available for every day of the week, from noon to 2:00 p.m., Monday – Friday (with Friday pick-up including meals for the weekend).

For more details and to learn about made-to-order, ready-to-eat meals and Meal Kit options, please go to the Dining Services website, charleston.campusdish.com, or feel free to contact us by phone or email.

All CofC students who were enrolled as of spring 2020 – with or without a meal plan – are welcome to utilize this service. Please bring your Cougar Card with you each day to pick up your meals.

Mail Services
mailservices@cofc.edu
843.953.5534

Mail Services will continue to accept inbound and outbound shipments from all couriers until further notice. The customer service counter is closed.

Employee mail and packages will be managed through departmental/office pickup and drop-off using the locker banks in the lobby of Mail Services. Please visit the Mail Services website for important details about this process.

STUDENTS

  • The Ashley and Cooper locker banks in the Mail Services lobby remain available 24/7.
  • If you received an “expiry email notification,” your item is still located in that locker bank with the same PIN.
  • To forward your student mail if you have not already done so through the move-out form, please complete the following survey: https://cofc.qualtrics.com/jfe/form/SV_9TwEG3YZnoJBszj

Parking Services
Parkingservices@cofc.edu
843.953.7834

  • Employees and students who need to manage their parking account, including paying for any citations, can access the account via MyCharleston and the MyAccounts tab.
  • Employees should refer to their CofC email account for updates regarding our phased plan for parking.

Sottile Theatre
sottiletheatre@cofc.edu
843.953.6340

Please contact us via email if you have any questions regarding Sottile Theatre. We look forward to serving you as soon as possible.

The Student Emergency Fund offers resources will be directed specifically to support CofC students in this time of need.

The Division of Student Affairs is accepting applications for student emergency funding. You may apply for support on the Student Affairs website.

Applications will be reviewed and will be turned around as quickly as possible. Need considerations include:

  • Food, medical, and basic household needs
  • Housing and rent
  • Academic needs (books, school supplies, e-learning support, technology)

If you have any questions, please reach out to Alicia Caudill (caudillad@cofc.edu) or to Susan Hartman (hartmans@cofc.edu).

If you are interested in giving to the Student Emergency Relief fund, go here.

Unused Dining Dollars will carry over each semester until a student graduates or separates (through withdrawal or a leave of absence) from the College. Cougar Card Services will refund the Dining Dollar account balance for graduating or separated students after receipt of the Dining Dollar Refund Form. Refunds cannot be issued for account balances less than $10. Refunds will be issued via direct deposit if an account is set up with the Treasurer’s Office. If direct deposit is not set up, a check will be mailed to the primary address on file or as stated in the request.

The Counseling Center is a great resource for students experiencing anxiety.

These are challenging times for all of us as we navigate new technology and readjust our everyday lives. TAO Connect is an app and online resource program that helps you explore wellness topics and guides you through creating strategies that can be applied in your daily life. Maybe you are looking for some strategies for dealing with this stressful time or maybe you want to preventatively learn some meditation and mindfulness techniques prior to final exams. The pathways on TAO can help you address these and many more areas. And, you can access all of this from the comfort of wherever you are.

Each treatment/ pathway in TAO consists of 6-7 highly engaging educational modules, including interactive activities to help you learn strategies and skills. Typically, a program can be completed within 6 to 9 weeks when committing about 15 minutes a day. Additionally, if focused problems unexpectedly surface, such as anxiety or stress, you can always access individual modules to reinforce what you have learned.

Here’s how to get started:

Go to https://thepath.taoconnect.org/local/self_help/signup.php to set up an account. You must use your g.cofc.edu email address.
Fill out your general information and submit it. You’ll be sent an email with a temporary password momentarily.
Click the link in the confirmation email to login and change your password to set up your account.
You’re ready to go!

If you have questions or need further assistance, please contact the Counseling Center at counseling@cofc.edu or 843-953-5640.

Also, just a reminder, you can find more information about accessing multiple areas of support available to you here.

Yes. Refunds will be issued and will be calculated based on a prorated daily rate beginning the week after spring break when the College moved to online instruction. Refunds will be processed by the College over the next two weeks and will be posted to students’ MyCharleston accounts.

This policy was developed in collaboration with the other state public higher education institutions and the South Carolina Commission on Higher Education. Read President Hsu’s messaeg to students and families.

When will I be able to return to campus to move out of my residence hall or house?

Upon S.C. Governor Henry McMaster’s lifting of travel restrictions starting May 4, 2020, Campus Housing is now able to offer move-out dates for our students. Please monitor your College of Charleston student email for important information regarding the move-out process from housing@cofc.edu.

In order to be allowed entry into your residence hall or house, you must complete the included sign-up form emailed to you. We have limited date and time selections in order to maintain health and safety protocols, especially social-distancing practices.

• Do not travel to campus without a confirmed date and time slot for your move-out; you will not be allowed access without one.
• Residents may bring no more than one adult with them into the residence halls or houses to assist with move-out.
• You and anyone helping you will be required to wear masks while inside the residence halls and houses.

Residence halls and houses are not reopening for occupancy – students will not be permitted to stay overnight.

If you are experiencing any symptoms, including fever, cough, and/or difficulty breathing or in the last 14 days you have been in close contact with a person known to have COVID-19, DO NOT return to campus. Email Campus Housing at housing@cofc.edu and we will coordinate with you directly.

What if I would like to pack and store or ship my belongings?

Campus Housing has coordinated with a local, alumni-owned packing and storage company, STASH, to provide you an additional option for getting your belongings. Please see the What if I choose to use STASH to pack and store my belongings? entry for more information.

What if I choose to use STASH to pack and store or ship my belongings?
If you choose this option, STASH can pack up your room and then either store items for you to retrieve at your convenience or deliver them to you anywhere in the Charleston Tri-County Area. Students will be directly responsible for the cost of packing and storage, but this option gives you the flexibility to get your belongings when it works for you, regardless of when the residence halls are open. Additionally, items can be shipped to you through STASH at current market rates and delivery timeframes. Please see below for estimated rates.
You are not obligated to choose this option. Your belongings remain secured within the residence halls and houses if this storage solution does not work for you.

If you’d like to move forward with using STASH, go to the Contact Us section of the STASH website, stashstorage.com/contact. STASH will work with Campus Housing to ensure that they access the correct room and you get checked out of your residence hall properly.

You will also be required to complete a College of Charleston waiver before STASH can access your room. To access the waiver, please log into MyCharleston and click on the MyHousing/Dining tab in the top right corner. Inside the portal, click on “Moving Items Out” at the top of the page, select the completed application (either 2019-2020 or Spring 2020) and follow the instructions to agree to the waiver.

STASH ESTIMATE
Based on providing packing, storing and delivery in the Charleston Tri-County Area for 100+ students last year, STASH has estimated $500-600 for the contents of a typical residence hall room (10-13 boxes) for four months. They will be able to provide more information once you contact them.
PACKING
$65 packing fee per student
STORAGE
$12/per box /per month- 4 cubic foot box
$0.75 per cubic foot (additional items that may not fit in boxes)
SHIPPING
$35 handling fee (shipping preparation)
Shipping costs based off weight/destination. STASH will not mark up costs of shipment but simply warehouse, prepare and facilitate shipment prior.

I am unable to get to campus during any of the currently scheduled move-out times. Is there another way for me to retrieve my personal belongings and check out of the residence halls and houses?

Campus Housing has coordinated with a local, alumni-owned packing and storage company, STASH, to provide you an additional option for getting your belongings. Please see the What if I choose to use STASH to pack and store my belongings entry for more information.

Please email housing@cofc.edu from your College of Charleston student email address if you need to discuss additional options.

What about storing my belongings?
For students who have been unable to get to campus during any of the previous or currently scheduled move-out times, we want to assure you that your belongings are secured within the residence halls and houses.
Additionally, Campus Housing has coordinated with a local, alumni-owned packing and storage company, STASH, to provide you an additional option for getting your belongings. Please see the What if I choose to use STASH to pack and store my belongings entry for more information.

How do I forward my student mail?
Please complete the following survey to forward your student mail.

Will I get a refund on my housing, meal plan and parking?
Please see the following statement.

I couldn’t get back to campus during the initial move-out period of March 20-23 and have perishables and trash in my room.

College of Charleston staff has accessed your room to remove perishable food items and trash.

I’ve already moved out, but how do I know if I checked out correctly?
If you have already moved out and you are unsure if you have properly checked out, please email housing@cofc.edu to let us know. If you still have your key, you can mail it to us at the below address.

Mail to:
College of Charleston
Campus Housing
66 George St.
Charleston, SC 29424

What do I do with my key if I have already moved out and did not return it?
Please include your name, CWID, and residence hall room with the key. Please mail key(s) in a bubble-wrap or similar envelope to ensure the envelope does not tear through mail processing.

Mail to:
College of Charleston
Campus Housing
66 George St.
Charleston, SC 29424

The Career Center is fully online and here to help you with your job search! Students may schedule appointments with our staff to be held via email, phone, or Zoom. Any career-related questions, as well as resumes or cover letters that you would like us to review, can be emailed to careercenter@cofc.edu.

Please have your student reach out to the Center for Student Learning: cslstud@cofc.edu.

Load More


Questions about Campus/Student Services

The College received approximately $3.8 million in the first round of funding from the federal CARES Act. This money is intended to support eligible students who were enrolled in college during the spring semester and experienced a disruption in their learning environment because of the response to the COVID-19 pandemic.

The College developed a plan for the distribution of these funds to students based on financial aid filings, with priority given to students with the greatest financial need. Students eligible to receive funding were notified directly via email on May 11, 2020, and were provided with instructions for receiving these funds. Individual grants ranged from $400 up to $1,000.

Questions about CARES Act funding should be directed to financialaid@cofc.edu.

Several South Carolina health systems are offering telehealth options to the public. These options are available to anyone experiencing COVID-19 symptoms in South Carolina. In order to access the free consult, use the promo code COVID19.

Please visit Telehealth Virtual Care Providers (COVID-19).

Listed below are online resources with information on the coronavirus disease 2019 (COVID-19) outbreak and prevention, as well as advice on how to talk to children about it. To access the websites, please click on the links below.

Read more here.

Rented textbooks can be returned using a free shipping label. The bookstore has begun emailing students with reminders and a link to the prepaid label. More detailed information can be found on the College of Charleston Barnes & Noble website.

Students can sell back their textbooks online through a Barnes & Noble partnership with MBS Textbook Exchange. Visit the College of Charleston Barnes & Noble website and scroll down to the “Sell Back Your Books for Cash” graphic for more information.

 

Yes. The College of Charleston has resources to help students learn remotely. Go to “Learning Remotely” to access the tools to assist students with modifying their learning style to an online/remote format.

Paid leave options are available for student employees who are not able to work (on campus or remotely) or who are able to work only part of their normal schedule due to the COVID-19 response.  Please review the Families First Coronavirus Response Act (FFRCA) information below and on the links provided later in this email.

Affected student employees include: graduate assistants, research assistants, federal work study and non-work study students who are not able to work their normal schedule due to COVID-19. These individuals may apply for the FFRCA by completing the FFRCA application linked below.

After submitting the FFRCA application, complete your electronic timesheet for the period of April 1-15, 2020, using the Temp/Student FFRCA Sick 100% boxes for the normally scheduled hours you are unable to work. Do not report hours on April 15 or your timesheet will be returned for corrections. You should continue to post the hours you are able to work in the unmarked (normal) grid on your timesheet.

For more information and to apply for Emergency Paid Sick Leave, click HERE.

For more information and to apply for Emergency Family and Medical Leave Expansion Act (EFMLA), click HERE.

If you have questions or need assistance with applying for the leave options described in this notice, please contact your supervisor or Cheryl Wingert or Hannah Beam at studentemployment@cofc.edu.

Business and Auxiliary Services continues to support the College of Charleston’s educational and service mission during the remote learning period.

Although the College has moved to a remote-work status, we are here to serve you.  For updates regarding our services, please see below.

For general inquiries, email us at auxiliaryservices@cofc.edu.

Barnes & Noble at the College of Charleston
Store Manager: Stephen Jones
sm421@bncollege.com
843.953.5518 (voicemail is being checked routinely)

  • The bookstore is currently closed. Books and other course materials are available for purchase online via the College of Charleston Barnes & Noble website with free ground shipping on all orders.
  • Rented textbooks can be returned using a free shipping label. The bookstore has begun emailing students with reminders and a link to the prepaid label. More detailed information can be found on the College of Charleston Barnes & Noble website.
  • Students can sell back their textbooks online through a Barnes & Noble partnership with MBS Textbook Exchange. Visit the College of Charleston Barnes & Noble website and scroll down to the “Sell Back Your Books for Cash” graphic for more information.

Campus Housing
housing@cofc.edu
843.953.5523

  • Campus Housing is assisting students with move-out for spring 2020, as well as serving those students who received an exception to remain in campus housing due to extenuating circumstances.
  • We continue to process fall 2020 housing contracts and assignments for first-year students and room selection for returning students, as well as access control for the residence halls and houses.

Copy Center
copycenter@cofc.edu
843.953.5924

  • The Copy Center is fulfilling orders and delivering them to the Mail Services locker banks for contact-free retrieval. Please contact us by email if you have any questions regarding our services. We look forward to serving you as soon as possible.

Cougar Card Services
cougarcard@cofc.edu
843.953.1100

  • Deposit Cougar Cash by following our website instructions under Student Cougar Cash for online deposits.

Dining Services
diningservices@cofc.edu
843.953.1414
Instagram: @cofcdining

Dining Services is offering breakfast, lunch and dinner for pick-up from the window at City Bistro. Meals are available for every day of the week, from noon to 2:00 p.m., Monday – Friday (with Friday pick-up including meals for the weekend).

For more details and to learn about made-to-order, ready-to-eat meals and Meal Kit options, please go to the Dining Services website, charleston.campusdish.com, or feel free to contact us by phone or email.

All CofC students who were enrolled as of spring 2020 – with or without a meal plan – are welcome to utilize this service. Please bring your Cougar Card with you each day to pick up your meals.

Mail Services
mailservices@cofc.edu
843.953.5534

Mail Services will continue to accept inbound and outbound shipments from all couriers until further notice. The customer service counter is closed.

Employee mail and packages will be managed through departmental/office pickup and drop-off using the locker banks in the lobby of Mail Services. Please visit the Mail Services website for important details about this process.

STUDENTS

  • The Ashley and Cooper locker banks in the Mail Services lobby remain available 24/7.
  • If you received an “expiry email notification,” your item is still located in that locker bank with the same PIN.
  • To forward your student mail if you have not already done so through the move-out form, please complete the following survey: https://cofc.qualtrics.com/jfe/form/SV_9TwEG3YZnoJBszj

Parking Services
Parkingservices@cofc.edu
843.953.7834

  • Employees and students who need to manage their parking account, including paying for any citations, can access the account via MyCharleston and the MyAccounts tab.
  • Employees should refer to their CofC email account for updates regarding our phased plan for parking.

Sottile Theatre
sottiletheatre@cofc.edu
843.953.6340

Please contact us via email if you have any questions regarding Sottile Theatre. We look forward to serving you as soon as possible.

The Student Emergency Fund offers resources will be directed specifically to support CofC students in this time of need.

The Division of Student Affairs is accepting applications for student emergency funding. You may apply for support on the Student Affairs website.

Applications will be reviewed and will be turned around as quickly as possible. Need considerations include:

  • Food, medical, and basic household needs
  • Housing and rent
  • Academic needs (books, school supplies, e-learning support, technology)

If you have any questions, please reach out to Alicia Caudill (caudillad@cofc.edu) or to Susan Hartman (hartmans@cofc.edu).

If you are interested in giving to the Student Emergency Relief fund, go here.

Unused Dining Dollars will carry over each semester until a student graduates or separates (through withdrawal or a leave of absence) from the College. Cougar Card Services will refund the Dining Dollar account balance for graduating or separated students after receipt of the Dining Dollar Refund Form. Refunds cannot be issued for account balances less than $10. Refunds will be issued via direct deposit if an account is set up with the Treasurer’s Office. If direct deposit is not set up, a check will be mailed to the primary address on file or as stated in the request.

The Counseling Center is a great resource for students experiencing anxiety.

These are challenging times for all of us as we navigate new technology and readjust our everyday lives. TAO Connect is an app and online resource program that helps you explore wellness topics and guides you through creating strategies that can be applied in your daily life. Maybe you are looking for some strategies for dealing with this stressful time or maybe you want to preventatively learn some meditation and mindfulness techniques prior to final exams. The pathways on TAO can help you address these and many more areas. And, you can access all of this from the comfort of wherever you are.

Each treatment/ pathway in TAO consists of 6-7 highly engaging educational modules, including interactive activities to help you learn strategies and skills. Typically, a program can be completed within 6 to 9 weeks when committing about 15 minutes a day. Additionally, if focused problems unexpectedly surface, such as anxiety or stress, you can always access individual modules to reinforce what you have learned.

Here’s how to get started:

Go to https://thepath.taoconnect.org/local/self_help/signup.php to set up an account. You must use your g.cofc.edu email address.
Fill out your general information and submit it. You’ll be sent an email with a temporary password momentarily.
Click the link in the confirmation email to login and change your password to set up your account.
You’re ready to go!

If you have questions or need further assistance, please contact the Counseling Center at counseling@cofc.edu or 843-953-5640.

Also, just a reminder, you can find more information about accessing multiple areas of support available to you here.

Yes. Refunds will be issued and will be calculated based on a prorated daily rate beginning the week after spring break when the College moved to online instruction. Refunds will be processed by the College over the next two weeks and will be posted to students’ MyCharleston accounts.

This policy was developed in collaboration with the other state public higher education institutions and the South Carolina Commission on Higher Education. Read President Hsu’s messaeg to students and families.

When will I be able to return to campus to move out of my residence hall or house?

Upon S.C. Governor Henry McMaster’s lifting of travel restrictions starting May 4, 2020, Campus Housing is now able to offer move-out dates for our students. Please monitor your College of Charleston student email for important information regarding the move-out process from housing@cofc.edu.

In order to be allowed entry into your residence hall or house, you must complete the included sign-up form emailed to you. We have limited date and time selections in order to maintain health and safety protocols, especially social-distancing practices.

• Do not travel to campus without a confirmed date and time slot for your move-out; you will not be allowed access without one.
• Residents may bring no more than one adult with them into the residence halls or houses to assist with move-out.
• You and anyone helping you will be required to wear masks while inside the residence halls and houses.

Residence halls and houses are not reopening for occupancy – students will not be permitted to stay overnight.

If you are experiencing any symptoms, including fever, cough, and/or difficulty breathing or in the last 14 days you have been in close contact with a person known to have COVID-19, DO NOT return to campus. Email Campus Housing at housing@cofc.edu and we will coordinate with you directly.

What if I would like to pack and store or ship my belongings?

Campus Housing has coordinated with a local, alumni-owned packing and storage company, STASH, to provide you an additional option for getting your belongings. Please see the What if I choose to use STASH to pack and store my belongings? entry for more information.

What if I choose to use STASH to pack and store or ship my belongings?
If you choose this option, STASH can pack up your room and then either store items for you to retrieve at your convenience or deliver them to you anywhere in the Charleston Tri-County Area. Students will be directly responsible for the cost of packing and storage, but this option gives you the flexibility to get your belongings when it works for you, regardless of when the residence halls are open. Additionally, items can be shipped to you through STASH at current market rates and delivery timeframes. Please see below for estimated rates.
You are not obligated to choose this option. Your belongings remain secured within the residence halls and houses if this storage solution does not work for you.

If you’d like to move forward with using STASH, go to the Contact Us section of the STASH website, stashstorage.com/contact. STASH will work with Campus Housing to ensure that they access the correct room and you get checked out of your residence hall properly.

You will also be required to complete a College of Charleston waiver before STASH can access your room. To access the waiver, please log into MyCharleston and click on the MyHousing/Dining tab in the top right corner. Inside the portal, click on “Moving Items Out” at the top of the page, select the completed application (either 2019-2020 or Spring 2020) and follow the instructions to agree to the waiver.

STASH ESTIMATE
Based on providing packing, storing and delivery in the Charleston Tri-County Area for 100+ students last year, STASH has estimated $500-600 for the contents of a typical residence hall room (10-13 boxes) for four months. They will be able to provide more information once you contact them.
PACKING
$65 packing fee per student
STORAGE
$12/per box /per month- 4 cubic foot box
$0.75 per cubic foot (additional items that may not fit in boxes)
SHIPPING
$35 handling fee (shipping preparation)
Shipping costs based off weight/destination. STASH will not mark up costs of shipment but simply warehouse, prepare and facilitate shipment prior.

I am unable to get to campus during any of the currently scheduled move-out times. Is there another way for me to retrieve my personal belongings and check out of the residence halls and houses?

Campus Housing has coordinated with a local, alumni-owned packing and storage company, STASH, to provide you an additional option for getting your belongings. Please see the What if I choose to use STASH to pack and store my belongings entry for more information.

Please email housing@cofc.edu from your College of Charleston student email address if you need to discuss additional options.

What about storing my belongings?
For students who have been unable to get to campus during any of the previous or currently scheduled move-out times, we want to assure you that your belongings are secured within the residence halls and houses.
Additionally, Campus Housing has coordinated with a local, alumni-owned packing and storage company, STASH, to provide you an additional option for getting your belongings. Please see the What if I choose to use STASH to pack and store my belongings entry for more information.

How do I forward my student mail?
Please complete the following survey to forward your student mail.

Will I get a refund on my housing, meal plan and parking?
Please see the following statement.

I couldn’t get back to campus during the initial move-out period of March 20-23 and have perishables and trash in my room.

College of Charleston staff has accessed your room to remove perishable food items and trash.

I’ve already moved out, but how do I know if I checked out correctly?
If you have already moved out and you are unsure if you have properly checked out, please email housing@cofc.edu to let us know. If you still have your key, you can mail it to us at the below address.

Mail to:
College of Charleston
Campus Housing
66 George St.
Charleston, SC 29424

What do I do with my key if I have already moved out and did not return it?
Please include your name, CWID, and residence hall room with the key. Please mail key(s) in a bubble-wrap or similar envelope to ensure the envelope does not tear through mail processing.

Mail to:
College of Charleston
Campus Housing
66 George St.
Charleston, SC 29424

The Career Center is fully online and here to help you with your job search! Students may schedule appointments with our staff to be held via email, phone, or Zoom. Any career-related questions, as well as resumes or cover letters that you would like us to review, can be emailed to careercenter@cofc.edu.

Please have your student reach out to the Center for Student Learning: cslstud@cofc.edu.

Load More

Questions about services for Employees

The College received approximately $3.8 million in the first round of funding from the federal CARES Act. This money is intended to support eligible students who were enrolled in college during the spring semester and experienced a disruption in their learning environment because of the response to the COVID-19 pandemic.

The College developed a plan for the distribution of these funds to students based on financial aid filings, with priority given to students with the greatest financial need. Students eligible to receive funding were notified directly via email on May 11, 2020, and were provided with instructions for receiving these funds. Individual grants ranged from $400 up to $1,000.

Questions about CARES Act funding should be directed to financialaid@cofc.edu.

Several South Carolina health systems are offering telehealth options to the public. These options are available to anyone experiencing COVID-19 symptoms in South Carolina. In order to access the free consult, use the promo code COVID19.

Please visit Telehealth Virtual Care Providers (COVID-19).

Listed below are online resources with information on the coronavirus disease 2019 (COVID-19) outbreak and prevention, as well as advice on how to talk to children about it. To access the websites, please click on the links below.

Read more here.

Rented textbooks can be returned using a free shipping label. The bookstore has begun emailing students with reminders and a link to the prepaid label. More detailed information can be found on the College of Charleston Barnes & Noble website.

Students can sell back their textbooks online through a Barnes & Noble partnership with MBS Textbook Exchange. Visit the College of Charleston Barnes & Noble website and scroll down to the “Sell Back Your Books for Cash” graphic for more information.

 

Yes. The College of Charleston has resources to help students learn remotely. Go to “Learning Remotely” to access the tools to assist students with modifying their learning style to an online/remote format.

Paid leave options are available for student employees who are not able to work (on campus or remotely) or who are able to work only part of their normal schedule due to the COVID-19 response.  Please review the Families First Coronavirus Response Act (FFRCA) information below and on the links provided later in this email.

Affected student employees include: graduate assistants, research assistants, federal work study and non-work study students who are not able to work their normal schedule due to COVID-19. These individuals may apply for the FFRCA by completing the FFRCA application linked below.

After submitting the FFRCA application, complete your electronic timesheet for the period of April 1-15, 2020, using the Temp/Student FFRCA Sick 100% boxes for the normally scheduled hours you are unable to work. Do not report hours on April 15 or your timesheet will be returned for corrections. You should continue to post the hours you are able to work in the unmarked (normal) grid on your timesheet.

For more information and to apply for Emergency Paid Sick Leave, click HERE.

For more information and to apply for Emergency Family and Medical Leave Expansion Act (EFMLA), click HERE.

If you have questions or need assistance with applying for the leave options described in this notice, please contact your supervisor or Cheryl Wingert or Hannah Beam at studentemployment@cofc.edu.

Business and Auxiliary Services continues to support the College of Charleston’s educational and service mission during the remote learning period.

Although the College has moved to a remote-work status, we are here to serve you.  For updates regarding our services, please see below.

For general inquiries, email us at auxiliaryservices@cofc.edu.

Barnes & Noble at the College of Charleston
Store Manager: Stephen Jones
sm421@bncollege.com
843.953.5518 (voicemail is being checked routinely)

  • The bookstore is currently closed. Books and other course materials are available for purchase online via the College of Charleston Barnes & Noble website with free ground shipping on all orders.
  • Rented textbooks can be returned using a free shipping label. The bookstore has begun emailing students with reminders and a link to the prepaid label. More detailed information can be found on the College of Charleston Barnes & Noble website.
  • Students can sell back their textbooks online through a Barnes & Noble partnership with MBS Textbook Exchange. Visit the College of Charleston Barnes & Noble website and scroll down to the “Sell Back Your Books for Cash” graphic for more information.

Campus Housing
housing@cofc.edu
843.953.5523

  • Campus Housing is assisting students with move-out for spring 2020, as well as serving those students who received an exception to remain in campus housing due to extenuating circumstances.
  • We continue to process fall 2020 housing contracts and assignments for first-year students and room selection for returning students, as well as access control for the residence halls and houses.

Copy Center
copycenter@cofc.edu
843.953.5924

  • The Copy Center is fulfilling orders and delivering them to the Mail Services locker banks for contact-free retrieval. Please contact us by email if you have any questions regarding our services. We look forward to serving you as soon as possible.

Cougar Card Services
cougarcard@cofc.edu
843.953.1100

  • Deposit Cougar Cash by following our website instructions under Student Cougar Cash for online deposits.

Dining Services
diningservices@cofc.edu
843.953.1414
Instagram: @cofcdining

Dining Services is offering breakfast, lunch and dinner for pick-up from the window at City Bistro. Meals are available for every day of the week, from noon to 2:00 p.m., Monday – Friday (with Friday pick-up including meals for the weekend).

For more details and to learn about made-to-order, ready-to-eat meals and Meal Kit options, please go to the Dining Services website, charleston.campusdish.com, or feel free to contact us by phone or email.

All CofC students who were enrolled as of spring 2020 – with or without a meal plan – are welcome to utilize this service. Please bring your Cougar Card with you each day to pick up your meals.

Mail Services
mailservices@cofc.edu
843.953.5534

Mail Services will continue to accept inbound and outbound shipments from all couriers until further notice. The customer service counter is closed.

Employee mail and packages will be managed through departmental/office pickup and drop-off using the locker banks in the lobby of Mail Services. Please visit the Mail Services website for important details about this process.

STUDENTS

  • The Ashley and Cooper locker banks in the Mail Services lobby remain available 24/7.
  • If you received an “expiry email notification,” your item is still located in that locker bank with the same PIN.
  • To forward your student mail if you have not already done so through the move-out form, please complete the following survey: https://cofc.qualtrics.com/jfe/form/SV_9TwEG3YZnoJBszj

Parking Services
Parkingservices@cofc.edu
843.953.7834

  • Employees and students who need to manage their parking account, including paying for any citations, can access the account via MyCharleston and the MyAccounts tab.
  • Employees should refer to their CofC email account for updates regarding our phased plan for parking.

Sottile Theatre
sottiletheatre@cofc.edu
843.953.6340

Please contact us via email if you have any questions regarding Sottile Theatre. We look forward to serving you as soon as possible.

The Student Emergency Fund offers resources will be directed specifically to support CofC students in this time of need.

The Division of Student Affairs is accepting applications for student emergency funding. You may apply for support on the Student Affairs website.

Applications will be reviewed and will be turned around as quickly as possible. Need considerations include:

  • Food, medical, and basic household needs
  • Housing and rent
  • Academic needs (books, school supplies, e-learning support, technology)

If you have any questions, please reach out to Alicia Caudill (caudillad@cofc.edu) or to Susan Hartman (hartmans@cofc.edu).

If you are interested in giving to the Student Emergency Relief fund, go here.

Unused Dining Dollars will carry over each semester until a student graduates or separates (through withdrawal or a leave of absence) from the College. Cougar Card Services will refund the Dining Dollar account balance for graduating or separated students after receipt of the Dining Dollar Refund Form. Refunds cannot be issued for account balances less than $10. Refunds will be issued via direct deposit if an account is set up with the Treasurer’s Office. If direct deposit is not set up, a check will be mailed to the primary address on file or as stated in the request.

The Counseling Center is a great resource for students experiencing anxiety.

These are challenging times for all of us as we navigate new technology and readjust our everyday lives. TAO Connect is an app and online resource program that helps you explore wellness topics and guides you through creating strategies that can be applied in your daily life. Maybe you are looking for some strategies for dealing with this stressful time or maybe you want to preventatively learn some meditation and mindfulness techniques prior to final exams. The pathways on TAO can help you address these and many more areas. And, you can access all of this from the comfort of wherever you are.

Each treatment/ pathway in TAO consists of 6-7 highly engaging educational modules, including interactive activities to help you learn strategies and skills. Typically, a program can be completed within 6 to 9 weeks when committing about 15 minutes a day. Additionally, if focused problems unexpectedly surface, such as anxiety or stress, you can always access individual modules to reinforce what you have learned.

Here’s how to get started:

Go to https://thepath.taoconnect.org/local/self_help/signup.php to set up an account. You must use your g.cofc.edu email address.
Fill out your general information and submit it. You’ll be sent an email with a temporary password momentarily.
Click the link in the confirmation email to login and change your password to set up your account.
You’re ready to go!

If you have questions or need further assistance, please contact the Counseling Center at counseling@cofc.edu or 843-953-5640.

Also, just a reminder, you can find more information about accessing multiple areas of support available to you here.

Yes. Refunds will be issued and will be calculated based on a prorated daily rate beginning the week after spring break when the College moved to online instruction. Refunds will be processed by the College over the next two weeks and will be posted to students’ MyCharleston accounts.

This policy was developed in collaboration with the other state public higher education institutions and the South Carolina Commission on Higher Education. Read President Hsu’s messaeg to students and families.

When will I be able to return to campus to move out of my residence hall or house?

Upon S.C. Governor Henry McMaster’s lifting of travel restrictions starting May 4, 2020, Campus Housing is now able to offer move-out dates for our students. Please monitor your College of Charleston student email for important information regarding the move-out process from housing@cofc.edu.

In order to be allowed entry into your residence hall or house, you must complete the included sign-up form emailed to you. We have limited date and time selections in order to maintain health and safety protocols, especially social-distancing practices.

• Do not travel to campus without a confirmed date and time slot for your move-out; you will not be allowed access without one.
• Residents may bring no more than one adult with them into the residence halls or houses to assist with move-out.
• You and anyone helping you will be required to wear masks while inside the residence halls and houses.

Residence halls and houses are not reopening for occupancy – students will not be permitted to stay overnight.

If you are experiencing any symptoms, including fever, cough, and/or difficulty breathing or in the last 14 days you have been in close contact with a person known to have COVID-19, DO NOT return to campus. Email Campus Housing at housing@cofc.edu and we will coordinate with you directly.

What if I would like to pack and store or ship my belongings?

Campus Housing has coordinated with a local, alumni-owned packing and storage company, STASH, to provide you an additional option for getting your belongings. Please see the What if I choose to use STASH to pack and store my belongings? entry for more information.

What if I choose to use STASH to pack and store or ship my belongings?
If you choose this option, STASH can pack up your room and then either store items for you to retrieve at your convenience or deliver them to you anywhere in the Charleston Tri-County Area. Students will be directly responsible for the cost of packing and storage, but this option gives you the flexibility to get your belongings when it works for you, regardless of when the residence halls are open. Additionally, items can be shipped to you through STASH at current market rates and delivery timeframes. Please see below for estimated rates.
You are not obligated to choose this option. Your belongings remain secured within the residence halls and houses if this storage solution does not work for you.

If you’d like to move forward with using STASH, go to the Contact Us section of the STASH website, stashstorage.com/contact. STASH will work with Campus Housing to ensure that they access the correct room and you get checked out of your residence hall properly.

You will also be required to complete a College of Charleston waiver before STASH can access your room. To access the waiver, please log into MyCharleston and click on the MyHousing/Dining tab in the top right corner. Inside the portal, click on “Moving Items Out” at the top of the page, select the completed application (either 2019-2020 or Spring 2020) and follow the instructions to agree to the waiver.

STASH ESTIMATE
Based on providing packing, storing and delivery in the Charleston Tri-County Area for 100+ students last year, STASH has estimated $500-600 for the contents of a typical residence hall room (10-13 boxes) for four months. They will be able to provide more information once you contact them.
PACKING
$65 packing fee per student
STORAGE
$12/per box /per month- 4 cubic foot box
$0.75 per cubic foot (additional items that may not fit in boxes)
SHIPPING
$35 handling fee (shipping preparation)
Shipping costs based off weight/destination. STASH will not mark up costs of shipment but simply warehouse, prepare and facilitate shipment prior.

I am unable to get to campus during any of the currently scheduled move-out times. Is there another way for me to retrieve my personal belongings and check out of the residence halls and houses?

Campus Housing has coordinated with a local, alumni-owned packing and storage company, STASH, to provide you an additional option for getting your belongings. Please see the What if I choose to use STASH to pack and store my belongings entry for more information.

Please email housing@cofc.edu from your College of Charleston student email address if you need to discuss additional options.

What about storing my belongings?
For students who have been unable to get to campus during any of the previous or currently scheduled move-out times, we want to assure you that your belongings are secured within the residence halls and houses.
Additionally, Campus Housing has coordinated with a local, alumni-owned packing and storage company, STASH, to provide you an additional option for getting your belongings. Please see the What if I choose to use STASH to pack and store my belongings entry for more information.

How do I forward my student mail?
Please complete the following survey to forward your student mail.

Will I get a refund on my housing, meal plan and parking?
Please see the following statement.

I couldn’t get back to campus during the initial move-out period of March 20-23 and have perishables and trash in my room.

College of Charleston staff has accessed your room to remove perishable food items and trash.

I’ve already moved out, but how do I know if I checked out correctly?
If you have already moved out and you are unsure if you have properly checked out, please email housing@cofc.edu to let us know. If you still have your key, you can mail it to us at the below address.

Mail to:
College of Charleston
Campus Housing
66 George St.
Charleston, SC 29424

What do I do with my key if I have already moved out and did not return it?
Please include your name, CWID, and residence hall room with the key. Please mail key(s) in a bubble-wrap or similar envelope to ensure the envelope does not tear through mail processing.

Mail to:
College of Charleston
Campus Housing
66 George St.
Charleston, SC 29424

The Career Center is fully online and here to help you with your job search! Students may schedule appointments with our staff to be held via email, phone, or Zoom. Any career-related questions, as well as resumes or cover letters that you would like us to review, can be emailed to careercenter@cofc.edu.

Please have your student reach out to the Center for Student Learning: cslstud@cofc.edu.

Load More

Questions about CofC’s Response and Cases on Campus

The College received approximately $3.8 million in the first round of funding from the federal CARES Act. This money is intended to support eligible students who were enrolled in college during the spring semester and experienced a disruption in their learning environment because of the response to the COVID-19 pandemic.

The College developed a plan for the distribution of these funds to students based on financial aid filings, with priority given to students with the greatest financial need. Students eligible to receive funding were notified directly via email on May 11, 2020, and were provided with instructions for receiving these funds. Individual grants ranged from $400 up to $1,000.

Questions about CARES Act funding should be directed to financialaid@cofc.edu.

Several South Carolina health systems are offering telehealth options to the public. These options are available to anyone experiencing COVID-19 symptoms in South Carolina. In order to access the free consult, use the promo code COVID19.

Please visit Telehealth Virtual Care Providers (COVID-19).

Listed below are online resources with information on the coronavirus disease 2019 (COVID-19) outbreak and prevention, as well as advice on how to talk to children about it. To access the websites, please click on the links below.

Read more here.

Rented textbooks can be returned using a free shipping label. The bookstore has begun emailing students with reminders and a link to the prepaid label. More detailed information can be found on the College of Charleston Barnes & Noble website.

Students can sell back their textbooks online through a Barnes & Noble partnership with MBS Textbook Exchange. Visit the College of Charleston Barnes & Noble website and scroll down to the “Sell Back Your Books for Cash” graphic for more information.

 

Yes. The College of Charleston has resources to help students learn remotely. Go to “Learning Remotely” to access the tools to assist students with modifying their learning style to an online/remote format.

Paid leave options are available for student employees who are not able to work (on campus or remotely) or who are able to work only part of their normal schedule due to the COVID-19 response.  Please review the Families First Coronavirus Response Act (FFRCA) information below and on the links provided later in this email.

Affected student employees include: graduate assistants, research assistants, federal work study and non-work study students who are not able to work their normal schedule due to COVID-19. These individuals may apply for the FFRCA by completing the FFRCA application linked below.

After submitting the FFRCA application, complete your electronic timesheet for the period of April 1-15, 2020, using the Temp/Student FFRCA Sick 100% boxes for the normally scheduled hours you are unable to work. Do not report hours on April 15 or your timesheet will be returned for corrections. You should continue to post the hours you are able to work in the unmarked (normal) grid on your timesheet.

For more information and to apply for Emergency Paid Sick Leave, click HERE.

For more information and to apply for Emergency Family and Medical Leave Expansion Act (EFMLA), click HERE.

If you have questions or need assistance with applying for the leave options described in this notice, please contact your supervisor or Cheryl Wingert or Hannah Beam at studentemployment@cofc.edu.

Business and Auxiliary Services continues to support the College of Charleston’s educational and service mission during the remote learning period.

Although the College has moved to a remote-work status, we are here to serve you.  For updates regarding our services, please see below.

For general inquiries, email us at auxiliaryservices@cofc.edu.

Barnes & Noble at the College of Charleston
Store Manager: Stephen Jones
sm421@bncollege.com
843.953.5518 (voicemail is being checked routinely)

  • The bookstore is currently closed. Books and other course materials are available for purchase online via the College of Charleston Barnes & Noble website with free ground shipping on all orders.
  • Rented textbooks can be returned using a free shipping label. The bookstore has begun emailing students with reminders and a link to the prepaid label. More detailed information can be found on the College of Charleston Barnes & Noble website.
  • Students can sell back their textbooks online through a Barnes & Noble partnership with MBS Textbook Exchange. Visit the College of Charleston Barnes & Noble website and scroll down to the “Sell Back Your Books for Cash” graphic for more information.

Campus Housing
housing@cofc.edu
843.953.5523

  • Campus Housing is assisting students with move-out for spring 2020, as well as serving those students who received an exception to remain in campus housing due to extenuating circumstances.
  • We continue to process fall 2020 housing contracts and assignments for first-year students and room selection for returning students, as well as access control for the residence halls and houses.

Copy Center
copycenter@cofc.edu
843.953.5924

  • The Copy Center is fulfilling orders and delivering them to the Mail Services locker banks for contact-free retrieval. Please contact us by email if you have any questions regarding our services. We look forward to serving you as soon as possible.

Cougar Card Services
cougarcard@cofc.edu
843.953.1100

  • Deposit Cougar Cash by following our website instructions under Student Cougar Cash for online deposits.

Dining Services
diningservices@cofc.edu
843.953.1414
Instagram: @cofcdining

Dining Services is offering breakfast, lunch and dinner for pick-up from the window at City Bistro. Meals are available for every day of the week, from noon to 2:00 p.m., Monday – Friday (with Friday pick-up including meals for the weekend).

For more details and to learn about made-to-order, ready-to-eat meals and Meal Kit options, please go to the Dining Services website, charleston.campusdish.com, or feel free to contact us by phone or email.

All CofC students who were enrolled as of spring 2020 – with or without a meal plan – are welcome to utilize this service. Please bring your Cougar Card with you each day to pick up your meals.

Mail Services
mailservices@cofc.edu
843.953.5534

Mail Services will continue to accept inbound and outbound shipments from all couriers until further notice. The customer service counter is closed.

Employee mail and packages will be managed through departmental/office pickup and drop-off using the locker banks in the lobby of Mail Services. Please visit the Mail Services website for important details about this process.

STUDENTS

  • The Ashley and Cooper locker banks in the Mail Services lobby remain available 24/7.
  • If you received an “expiry email notification,” your item is still located in that locker bank with the same PIN.
  • To forward your student mail if you have not already done so through the move-out form, please complete the following survey: https://cofc.qualtrics.com/jfe/form/SV_9TwEG3YZnoJBszj

Parking Services
Parkingservices@cofc.edu
843.953.7834

  • Employees and students who need to manage their parking account, including paying for any citations, can access the account via MyCharleston and the MyAccounts tab.
  • Employees should refer to their CofC email account for updates regarding our phased plan for parking.

Sottile Theatre
sottiletheatre@cofc.edu
843.953.6340

Please contact us via email if you have any questions regarding Sottile Theatre. We look forward to serving you as soon as possible.

The Student Emergency Fund offers resources will be directed specifically to support CofC students in this time of need.

The Division of Student Affairs is accepting applications for student emergency funding. You may apply for support on the Student Affairs website.

Applications will be reviewed and will be turned around as quickly as possible. Need considerations include:

  • Food, medical, and basic household needs
  • Housing and rent
  • Academic needs (books, school supplies, e-learning support, technology)

If you have any questions, please reach out to Alicia Caudill (caudillad@cofc.edu) or to Susan Hartman (hartmans@cofc.edu).

If you are interested in giving to the Student Emergency Relief fund, go here.

Unused Dining Dollars will carry over each semester until a student graduates or separates (through withdrawal or a leave of absence) from the College. Cougar Card Services will refund the Dining Dollar account balance for graduating or separated students after receipt of the Dining Dollar Refund Form. Refunds cannot be issued for account balances less than $10. Refunds will be issued via direct deposit if an account is set up with the Treasurer’s Office. If direct deposit is not set up, a check will be mailed to the primary address on file or as stated in the request.

The Counseling Center is a great resource for students experiencing anxiety.

These are challenging times for all of us as we navigate new technology and readjust our everyday lives. TAO Connect is an app and online resource program that helps you explore wellness topics and guides you through creating strategies that can be applied in your daily life. Maybe you are looking for some strategies for dealing with this stressful time or maybe you want to preventatively learn some meditation and mindfulness techniques prior to final exams. The pathways on TAO can help you address these and many more areas. And, you can access all of this from the comfort of wherever you are.

Each treatment/ pathway in TAO consists of 6-7 highly engaging educational modules, including interactive activities to help you learn strategies and skills. Typically, a program can be completed within 6 to 9 weeks when committing about 15 minutes a day. Additionally, if focused problems unexpectedly surface, such as anxiety or stress, you can always access individual modules to reinforce what you have learned.

Here’s how to get started:

Go to https://thepath.taoconnect.org/local/self_help/signup.php to set up an account. You must use your g.cofc.edu email address.
Fill out your general information and submit it. You’ll be sent an email with a temporary password momentarily.
Click the link in the confirmation email to login and change your password to set up your account.
You’re ready to go!

If you have questions or need further assistance, please contact the Counseling Center at counseling@cofc.edu or 843-953-5640.

Also, just a reminder, you can find more information about accessing multiple areas of support available to you here.

Yes. Refunds will be issued and will be calculated based on a prorated daily rate beginning the week after spring break when the College moved to online instruction. Refunds will be processed by the College over the next two weeks and will be posted to students’ MyCharleston accounts.

This policy was developed in collaboration with the other state public higher education institutions and the South Carolina Commission on Higher Education. Read President Hsu’s messaeg to students and families.

When will I be able to return to campus to move out of my residence hall or house?

Upon S.C. Governor Henry McMaster’s lifting of travel restrictions starting May 4, 2020, Campus Housing is now able to offer move-out dates for our students. Please monitor your College of Charleston student email for important information regarding the move-out process from housing@cofc.edu.

In order to be allowed entry into your residence hall or house, you must complete the included sign-up form emailed to you. We have limited date and time selections in order to maintain health and safety protocols, especially social-distancing practices.

• Do not travel to campus without a confirmed date and time slot for your move-out; you will not be allowed access without one.
• Residents may bring no more than one adult with them into the residence halls or houses to assist with move-out.
• You and anyone helping you will be required to wear masks while inside the residence halls and houses.

Residence halls and houses are not reopening for occupancy – students will not be permitted to stay overnight.

If you are experiencing any symptoms, including fever, cough, and/or difficulty breathing or in the last 14 days you have been in close contact with a person known to have COVID-19, DO NOT return to campus. Email Campus Housing at housing@cofc.edu and we will coordinate with you directly.

What if I would like to pack and store or ship my belongings?

Campus Housing has coordinated with a local, alumni-owned packing and storage company, STASH, to provide you an additional option for getting your belongings. Please see the What if I choose to use STASH to pack and store my belongings? entry for more information.

What if I choose to use STASH to pack and store or ship my belongings?
If you choose this option, STASH can pack up your room and then either store items for you to retrieve at your convenience or deliver them to you anywhere in the Charleston Tri-County Area. Students will be directly responsible for the cost of packing and storage, but this option gives you the flexibility to get your belongings when it works for you, regardless of when the residence halls are open. Additionally, items can be shipped to you through STASH at current market rates and delivery timeframes. Please see below for estimated rates.
You are not obligated to choose this option. Your belongings remain secured within the residence halls and houses if this storage solution does not work for you.

If you’d like to move forward with using STASH, go to the Contact Us section of the STASH website, stashstorage.com/contact. STASH will work with Campus Housing to ensure that they access the correct room and you get checked out of your residence hall properly.

You will also be required to complete a College of Charleston waiver before STASH can access your room. To access the waiver, please log into MyCharleston and click on the MyHousing/Dining tab in the top right corner. Inside the portal, click on “Moving Items Out” at the top of the page, select the completed application (either 2019-2020 or Spring 2020) and follow the instructions to agree to the waiver.

STASH ESTIMATE
Based on providing packing, storing and delivery in the Charleston Tri-County Area for 100+ students last year, STASH has estimated $500-600 for the contents of a typical residence hall room (10-13 boxes) for four months. They will be able to provide more information once you contact them.
PACKING
$65 packing fee per student
STORAGE
$12/per box /per month- 4 cubic foot box
$0.75 per cubic foot (additional items that may not fit in boxes)
SHIPPING
$35 handling fee (shipping preparation)
Shipping costs based off weight/destination. STASH will not mark up costs of shipment but simply warehouse, prepare and facilitate shipment prior.

I am unable to get to campus during any of the currently scheduled move-out times. Is there another way for me to retrieve my personal belongings and check out of the residence halls and houses?

Campus Housing has coordinated with a local, alumni-owned packing and storage company, STASH, to provide you an additional option for getting your belongings. Please see the What if I choose to use STASH to pack and store my belongings entry for more information.

Please email housing@cofc.edu from your College of Charleston student email address if you need to discuss additional options.

What about storing my belongings?
For students who have been unable to get to campus during any of the previous or currently scheduled move-out times, we want to assure you that your belongings are secured within the residence halls and houses.
Additionally, Campus Housing has coordinated with a local, alumni-owned packing and storage company, STASH, to provide you an additional option for getting your belongings. Please see the What if I choose to use STASH to pack and store my belongings entry for more information.

How do I forward my student mail?
Please complete the following survey to forward your student mail.

Will I get a refund on my housing, meal plan and parking?
Please see the following statement.

I couldn’t get back to campus during the initial move-out period of March 20-23 and have perishables and trash in my room.

College of Charleston staff has accessed your room to remove perishable food items and trash.

I’ve already moved out, but how do I know if I checked out correctly?
If you have already moved out and you are unsure if you have properly checked out, please email housing@cofc.edu to let us know. If you still have your key, you can mail it to us at the below address.

Mail to:
College of Charleston
Campus Housing
66 George St.
Charleston, SC 29424

What do I do with my key if I have already moved out and did not return it?
Please include your name, CWID, and residence hall room with the key. Please mail key(s) in a bubble-wrap or similar envelope to ensure the envelope does not tear through mail processing.

Mail to:
College of Charleston
Campus Housing
66 George St.
Charleston, SC 29424

The Career Center is fully online and here to help you with your job search! Students may schedule appointments with our staff to be held via email, phone, or Zoom. Any career-related questions, as well as resumes or cover letters that you would like us to review, can be emailed to careercenter@cofc.edu.

Please have your student reach out to the Center for Student Learning: cslstud@cofc.edu.

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Additional Resources

  • Have a question or concern about the College’s response to COVID-19? Please send it to covid19@cofc.edu
  • The DHEC Care Line is available to provide general information about COVID-19 by calling 1-855-472-3432 from 8 a.m.-6 p.m. seven days a week. The Care Line hours are extend to 9 p.m. tonight. Because call volume has been high, callers are urged to be patient if they receive a busy signal and try their call at a later time.
  • To learn the latest from the CDC on the COVID-19, visit the Coronavirus Disease 2019 (COVID-19) FAQ page.